BST respects the privacy of its users and is committed to protecting personal information handled through its platform and travel services.

This Privacy Policy explains what information may be collected, how it may be used, how it may be protected and when it may be shared with relevant third parties.

By using BST, you acknowledge the practices described in this Privacy Policy.

Depending on the services used, BST may process information including:

• Full name

• Passport or travel document information

• Date of birth

• Nationality

• Telephone number

• Email address

• Travel information

• Flight information

• Booking information

• Visa-related information

• Passenger information

• Transaction and payment-related information

• Customer service communications

• Account and login information

The information collected depends on the service requested and the requirements of the relevant supplier.

Personal information may be used to:

• Create and manage user accounts.

• Process travel bookings.

• Issue flight tickets.

• Process visa-related requests.

• Process bus and transportation bookings.

• Manage reservations.

• Communicate booking confirmations.

• Notify users of schedule changes.

• Process amendments and cancellations.

• Process refunds where applicable.

• Provide customer support.

• Maintain transaction and booking records.

• Prevent fraud and unauthorized activity.

• Improve the performance and functionality of BST.

• Comply with applicable legal and regulatory requirements.

BST may share relevant information with third parties where necessary to provide the requested service.

These parties may include:

• Airlines

• Transportation providers

• Visa service providers

• Embassies and consulates

• Government authorities

• Immigration authorities

• Technology and service providers

• Banking or financial institutions where applicable

Only information reasonably required for the relevant purpose should be shared.

Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

BST does not operate an electronic wallet.

Payment arrangements may be handled through external banking or approved payment channels.

Where payment information is processed by a bank or financial institution, that institution's own security and privacy policies may apply.

BST does not intentionally store complete bank card credentials unless such storage is specifically required, legally permitted and necessary for the relevant service.

Users are responsible for keeping their BST login credentials confidential.

Users should not share usernames, passwords or other authentication information with unauthorized persons.

BST applies reasonable technical and organizational security measures designed to protect account and booking information.

However, no electronic system or method of data transmission can be guaranteed to be completely secure.

BST may use cookies and similar technologies to support:

• Website functionality

• Login and authentication

• Security

• User preferences

• System performance

• Analytics

• User experience improvements

Users may be able to control certain cookie settings through their browser, subject to the functionality required for the platform to operate correctly.

BST may use information provided by users to communicate regarding their account and requested services, including:

• Booking confirmations

• Ticket issuance

• Schedule changes

• Service updates

• Payment-related information

• Cancellation requests

• Refunds

• Customer support

• Important travel information

Communications necessary for providing a requested service may be sent even where the user has opted out of optional marketing communications.

Personal information may be retained for as long as reasonably necessary to:

• Provide requested services.

• Maintain booking and transaction records.

• Meet legal and regulatory requirements.

• Resolve disputes.

• Handle complaints.

• Prevent fraud.

• Protect the security and integrity of the platform.

When information is no longer required, it may be deleted, anonymized or securely archived where appropriate.

BST may contain links or references to third-party websites, including airline, transportation, government or service-provider websites.

BST does not control the privacy practices or security of third-party websites.

Users should review the privacy policies of those websites before submitting personal information.

BST is primarily intended for authorized users and travel professionals.

Where information relating to a minor is required for a travel booking or service, such information should be provided by an authorized parent, guardian or authorized representative where required by applicable law.

Depending on applicable laws and regulations, users may have rights relating to their personal information, including rights to request access, correction, deletion or information about how their data is processed.

Requests relating to personal information may be submitted through the official BST support channels.

Certain information may need to be retained where required by law or necessary for legitimate business, accounting or regulatory purposes.

Travel services may require personal information to be transferred to airlines, transportation providers, embassies, government authorities or service providers located in different countries.

Such transfers may be necessary to provide the requested travel service and will be handled in accordance with applicable legal requirements.

BST may update this Privacy Policy from time to time to reflect changes in its services, technology, legal requirements or data-processing practices. The updated version will be published on the platform and will become effective from the date indicated in the updated policy.

For privacy-related questions, requests or concerns, users may contact BST through the official contact information published on the platform.

By using BST and providing personal information through the platform, users acknowledge that they have read and understood this Privacy Policy.